Frequently Asked Questions

The best way to get in touch is by emailing admin@drjamie.com.au. I will respond within 1-2 business days on my clinic days. 

Please be aware that I often maintain a waitlist. If you would like to be added, please complete the waitlist form on this site and I will be in touch when an appointment becomes available.

For all enquiries — whether administrative or clinical — please email admin@drjamie.com.au or call 03 9068 7832. I aim to respond within 1–2 business days on my clinic days (Wednesday and Thursday).

Please note that responses to clinical questions will generally be brief — I find it more helpful to cover clinical content in person rather than via email.

Please let know if you need to see me earlier than our next scheduled appointment. In between appointment times might require some degree of flexibility though (e.g., they might be in the middle of the day rather than at your usual scheduled time).

Not at all. You are able to self-refer to see me. If you have a referral from a GP or psychiatrist to a psychologist that has been completed within the last 12 months you are able to claim a Medicare rebate for our sessions (currently there is a limit of 10 sessions per calendar year with a psychologist)

Yes. So long as you have a referral from a GP or psychiatrist for psychological therapy Medicare will offer a rebate for the first 10 sessions each calendar year (you will periodically need to return to your GP to get a re-referral letter). The current Medicare rebate for sessions with a clinical psychologist is $131.65 per session

Yes you can. Provided that the referral is less than 12 months old you are still able to use it to see myself. Please note that Medicare will only cover a total of 10 sessions of psychological therapy per calendar year (so if you have seen another psychologist this year that will count towards the 10 session limit).

Each health fund differs in what they provide cover for and how much this cover is. Please check with your health fund to clarify.

Unfortunately, you can not claim both a Medicare rebate as well as private health at the same time – it must be one or the other. You can however, opt to use your private health cover (if you have psychology as part of your extras) if you have exhausted your Medicare rebate for psychology or you may wish to use it in lieu of a Medicare rebate.